Terms and Conditions
Welcome to Serene Reverie. These Terms & Conditions outline the rules and guidelines for using our website and purchasing our products. By using this site, you agree to comply with the following terms.
1. Overview
This website is operated by Serene Reverie. Throughout the site, the terms “we,” “us,” and “our” refer to Serene Reverie. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these terms.
2. Products & Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or make changes to pricing and descriptions at any time without notice.
3. Orders & Payment
All orders are processed in a secure environment. We accept major credit/debit cards and other payment options available at checkout. Once your order is placed, you will receive a confirmation email. We reserve the right to cancel any order due to unauthorized, altered, or suspicious activity.
4. Shipping
Please refer to our Shipping & Returns page for details on processing times, delivery estimates, and return eligibility.
5. Returns & Exchanges
If you are not satisfied with your purchase, please review our Returns Policy for instructions on how to return eligible items. Certain items (used/opened products, sale items) may be final sale and not eligible for return.
6. Intellectual Property
All content on this site—including images, text, logos, and product names—is the property of Serene Reverie and may not be used, reproduced, or distributed without permission.
7. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how your data is collected and used.
8. Liability
We do our best to ensure accurate information, but we are not responsible for typographical errors or delays caused by third parties. Serene Reverie is not liable for any damages arising from your use of this site or products.
9. Changes to Terms
We reserve the right to update or change these terms at any time. Continued use of the site after such changes constitutes your acceptance of the new terms.
10. Contact Us
If you have any questions about these Terms & Conditions, please reach out to us:
Email: info@serenereverie.co.za